General Policies
The Honest Kitchen and Flint River Ranch
specialize in providing
high quality products and friendly service at a fair price. If you have
any questions on ordering, returns, or policies, please contact us.
Payments
We accept payments of MasterCard, VISA or
PayPal. All payments are made
through our secure server. Credit card payments are processed
through our secure server.
Credit Card Security
On our site, your payment information is encrypted and then
saved to our 100% secure database. No credit card or personal
information is ever sent via email or other non-secure means. Your
information is kept private. We do not share your private information
with anyone.
Sales/Use Tax:
Applicable sales/use tax is charged on all orders for the reason that
Flint River Ranch has a presence in all states. As some States have a
combination of local, county, city and State taxes - orders are charged
7.5% California sales tax except for the following states: Montana 0%,
Oregon 0%, Nevada 0%, New Hampshire 0%, Delaware 0%.
Shipping included with a $9.00 minimum order. Orders
less than $9.00 will be charged a $4.00 shipping fee.
Shipping minimum does not apply to sample packs.
Shipping from our ovens in California directly to your door via UPS.
Returns
Flint River Ranch foods are 100% Guaranteed. We guarantee your
complete Product Satisfaction or return the unused portion and Flint
River Ranch will refund your purchase price.
Returns should be addressed to: Flint River
Ranch, 1243 Columbia Ave., B-7, Riverside, CA 92507-2123 Phone
909-682-5048. Write your customer # on the bag so that you will receive
a full refund. You can also make an exchange as well as putting the
credit towards another item.
